For marketing teams
Turn WhatsApp campaigns into replies your team can act on.
Reach the right audience, send relevant messages, automate follow-up, and keep every reply connected to the customer.
Campaigns
August re-engagement
Monsoon upgrade offer
Sent today, 10:30 AM · 2,480 contacts
Automate Chats
Business account
For your marketing team
Help your marketing team stay organised and responsive.
Reach more relevant audiences
Group customers using their details and interests instead of sending the same message to everyone.
Continue after customers reply
Use each reply to qualify the customer, start an automatic follow-up, or open a live chat with your team.
Learn from every campaign
Review delivery and response activity to improve your next message.
How it works
Get started in three simple steps.
- 01
Choose the audience
Select the customer group that matches your campaign goal.
- 02
Start the conversation
Send a personalised approved message with one clear next action.
- 03
Keep the conversation going
Follow up automatically or connect interested customers with your team.
Where to start
Use it for the WhatsApp work your team handles every day.
- Promotions and launches
- Webinar and event campaigns
- Lead nurturing
- Customer reactivation
More ways to use Automate Chats
Explore more solutions
Sales
Collect the details your sales team needs, assign every lead clearly, and keep follow-ups connected to the full WhatsApp conversation.
For customer support teamsCustomer Support
Bring your shared inbox, prepared answers, chatbots, AI assistance, and team ownership into one support process.
For customer operations teamsOperations
Connect customer messages with the people and systems responsible for the next step, while keeping the full history visible.
Ready to make WhatsApp easier for your marketing team?
Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.