Stay responsive around the clock
Let WhatsApp handle routine replies and follow-ups for you.
Automate common conversations, scheduled follow-ups, and after-hours replies while keeping your team available when needed.
Automation
Lead follow-up sequence
New lead nurture
Runs when tag = Website lead
Welcome message
ImmediatelyShare product guide
After 1 dayCheck interest
After 3 daysAssign warm replies
When customer respondsEnrolled
486
64 joined this week
Completed
71%
8.4% this month
What your team can do
Make everyday WhatsApp work simpler.
Respond outside business hours
Set clear replies so customers know what happens next when your team is offline.
Handle common requests quickly
Use keywords to start a chatbot and prepared replies to guide customers to the right answer.
Keep follow-ups moving
Send messages at the right time without relying on manual reminders.
How it works
Get started in three simple steps.
- 01
Choose what starts it
Start with an after-hours message, a chatbot keyword, or a contact added to a timed sequence.
- 02
Set the steps
Decide what should happen, when it should happen, and what information is needed.
- 03
Take the next action
Reply, continue the follow-up, update the customer record, or send the chat to your team.
Where to start
Use it for the WhatsApp work your team handles every day.
- Lead follow-up
- Frequently asked questions
- After-hours replies
- Registration and event reminders
More ways to use Automate Chats
Explore more features
Team Inbox
Bring sales and support chats into one shared inbox, assign each conversation, and keep the full customer history together.
Reach the right customersBroadcast Campaigns
Choose the right audience, personalise approved messages, and see how customers respond from one place.
Build guided chats without codeNo-code Chatbots
Build step-by-step conversations that collect useful information and guide each customer towards the right next action.
Ready to put WhatsApp Automation to work?
Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.