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AI assistants that answer using your business information
Automate Chats

One inbox for your whole team

Keep every WhatsApp conversation visible, assigned, and moving.

Bring sales and support chats into one shared inbox, assign each conversation, and keep the full customer history together.

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What your team can do

Make everyday WhatsApp work simpler.

Know who owns every chat

Assign conversations clearly so your team knows who should reply next.

Reply with the full story

See previous messages, contact details, notes, tags, and available order history without switching tools.

Hand over without confusion

Move a chat between AI, automation, and your team without losing its history.

How it works

Get started in three simple steps.

  1. 01

    Receive

    New WhatsApp messages arrive in the shared inbox.

  2. 02

    Assign

    Assign each conversation to the right teammate.

  3. 03

    Resolve

    Reply with the customer history visible and track the outcome.

Where to start

Use it for the WhatsApp work your team handles every day.

  • New lead enquiries
  • Customer support
  • Product, order, and appointment questions
  • AI-to-human handover

More ways to use Automate Chats

Explore more features

View all features
Reach the right customers

Broadcast Campaigns

Choose the right audience, personalise approved messages, and see how customers respond from one place.

Stay responsive around the clock

WhatsApp Automation

Automate common conversations, scheduled follow-ups, and after-hours replies while keeping your team available when needed.

Build guided chats without code

No-code Chatbots

Build step-by-step conversations that collect useful information and guide each customer towards the right next action.

Ready to put Team Inbox to work?

Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.

Start 7-day free trialBook a demo