WhatsApp business tools

Market, sell, and support customers on WhatsApp—from one place.

Manage campaigns, customer chats, automation, AI, and reporting in one place—without switching between separate tools.

Team inbox

Customer conversations

Live sample data

Open chats

12 waiting · 3 unassigned

Aarav Mehta

Can I change my delivery slot?

Nisha Shah

Yes, please book the demo.

Aarav Mehta

WhatsApp · online

Dev owns this

Hi, can I change tomorrow's delivery from 11 AM to 3 PM?

Yes—3 PM is available. I've updated the slot and sent a confirmation.

AI drafted this reply · checked by Dev

Type a reply…

One inbox for your whole team

Team Inbox

Bring sales and support chats into one shared inbox, assign each conversation, and keep the full customer history together.

Learn about Team Inbox

Campaigns

August re-engagement

Live sample data

Monsoon upgrade offer

Sent today, 10:30 AM · 2,480 contacts

Automate Chats

Business account

Hi Nisha 👋 Your upgrade offer is ready. Save 20% when you renew before Friday.

View my offer

Reach the right customers

Broadcast Campaigns

Choose the right audience, personalise approved messages, and see how customers respond from one place.

Learn about Broadcast Campaigns

Automation

Lead follow-up sequence

Live sample data

New lead nurture

Runs when tag = Website lead

Welcome message

Share product guide

Check interest

Enrolled

486

64 joined this week

Completed

71%

8.4% this month

Stay responsive around the clock

WhatsApp Automation

Automate common conversations, scheduled follow-ups, and after-hours replies while keeping your team available when needed.

Learn about WhatsApp Automation

Chatbot builder

New enquiry flow

Live sample data

Customer says ‘interested’

Message trigger

Ask preferred service

Question · save answer

Route by response

3 branches

Assign to sales

Round robin · < 2 min

Build guided chats without code

No-code Chatbots

Build step-by-step conversations that collect useful information and guide each customer towards the right next action.

Learn about No-code Chatbots

AI assistant

Support copilot

Live sample data

Knowledge

Synced 12 minutes ago

Product catalogue

8 sources ready

Delivery policy

9 sources ready

Live answer preview

94% confidence

CUSTOMER

Can I return an item bought during the sale?

AI ASSISTANT

Yes. Sale items can be returned within 7 days if unused and in their original packaging.

Handover if refund exceeds ₹5,000

AI that uses your business information

AI Assistants

Let an AI assistant answer common questions using the information you provide, then hand the conversation to your team when needed.

Learn about AI Assistants

Contacts

Customer directory

Live sample data

All contacts

12,840 people · updated 2 min ago

+ Add contact

CustomerSegmentOwnerStatus

Nisha Shah

+91 98••• 1452

Qualified leadMaya Active

Aarav Mehta

+91 99••• 8301

CustomerDev Active

Keep customer information organised

Contact Management

Store customer details, tags, and groups in one place, then use them across conversations, campaigns, and automation.

Learn about Contact Management

Analytics

Conversation performance

Live sample data

Conversations

1,284

↑ 12.8%

First reply

1m 42s

↓ 24 sec

Resolved

91.4%

Target 90%

Weekly conversations

Last 7 days

Team load

Maya78%

Dev64%

Know what is working

Analytics

Understand conversation workload, campaign results, chatbot and AI activity, and team performance without rebuilding reports in spreadsheets.

Learn about Analytics

Integrations

Connected workspace

Live sample data

Automate CRM

Connected

Webhooks

Connected

Team inbox

Connected

Live events

200 message.received

200 contact.updated

202 workflow.started

Last event · 18 ms ago

Connect WhatsApp to the rest of your business

APIs & Webhooks

Connect WhatsApp activity with your other business systems so customer requests can move into the right next step.

Learn about APIs & Webhooks

Ready to make WhatsApp easier for your business?

Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.

Start 7-day free trial Book a demo