Connect WhatsApp to the rest of your business
Keep customer information moving between the tools you already use.
Connect WhatsApp activity with your other business systems so customer requests can move into the right next step.
Integrations
Connected workspace
Automate CRM
Connected
Connected
Webhooks
Connected
Team inbox
Connected
Live events
200 message.received
200 contact.updated
202 workflow.started
200 owner.assigned
What your team can do
Make everyday WhatsApp work simpler.
Keep systems in sync
Send important conversation and customer updates to the tools that need them.
Continue work automatically
Use WhatsApp activity to start the next action in another business system.
See when something needs attention
Review connection activity and identify failed deliveries.
How it works
Get started in three simple steps.
- 01
Choose the event
Decide which customer action or update should start the connected process.
- 02
Connect the system
Set up the connection and the access it needs.
- 03
Review the flow
Identify failed syncs and rerun a connection when needed.
Where to start
Use it for the WhatsApp work your team handles every day.
- CRM and lead updates
- Payment and order workflows
- Custom reporting
- Internal business automation
More ways to use Automate Chats
Explore more features
Team Inbox
Bring sales and support chats into one shared inbox, assign each conversation, and keep the full customer history together.
Reach the right customersBroadcast Campaigns
Choose the right audience, personalise approved messages, and see how customers respond from one place.
Stay responsive around the clockWhatsApp Automation
Automate common conversations, scheduled follow-ups, and after-hours replies while keeping your team available when needed.
Ready to put APIs & Webhooks to work?
Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.