Build guided chats without code
Turn common questions into simple guided WhatsApp conversations.
Build step-by-step conversations that collect useful information and guide each customer towards the right next action.
Chatbot builder
New enquiry flow
Customer says ‘interested’
Message trigger
Ask preferred service
Question · save answer
Route by response
3 branches
Assign to sales
Round robin · < 2 min
What your team can do
Make everyday WhatsApp work simpler.
Build visually or start with AI
Arrange each step on a visual canvas, start from a template, or ask AI to help build and improve the chat.
Collect the right information
Ask for and check the details your sales or support team needs.
Guide customers to the next step
Qualify a lead, start a follow-up, or send the conversation to a teammate.
How it works
Get started in three simple steps.
- 01
Plan the conversation
Start with the customer's goal and list the questions needed to help them.
- 02
Add choices and rules
Change the next step based on each customer's answer or information.
- 03
Publish and improve
Test the chat, publish it, then share it with a link, QR code, or website widget.
Where to start
Use it for the WhatsApp work your team handles every day.
- Lead qualification
- Product discovery
- Admissions and registrations
- Support and payment requests
More ways to use Automate Chats
Explore more features
Team Inbox
Bring sales and support chats into one shared inbox, assign each conversation, and keep the full customer history together.
Reach the right customersBroadcast Campaigns
Choose the right audience, personalise approved messages, and see how customers respond from one place.
Stay responsive around the clockWhatsApp Automation
Automate common conversations, scheduled follow-ups, and after-hours replies while keeping your team available when needed.
Ready to put No-code Chatbots to work?
Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.