WhatsApp for online stores
Help shoppers choose, buy, and come back through WhatsApp.
Use campaigns, catalogue messages, guided conversations, order updates, and support from product enquiry to after-sales service.
Campaigns
August re-engagement
Monsoon upgrade offer
Sent today, 10:30 AM · 2,480 contacts
Automate Chats
Business account
For your online store
Handle common WhatsApp conversations with less manual work.
Send more relevant campaigns
Group customers for product launches, offers, and re-engagement.
Help shoppers make a choice
Share products and catalogue items, then answer questions through guided chats, AI, or your team.
Stay connected after purchase
Manage order questions, updates, feedback, and repeat-purchase campaigns.
How it works
Get started in three simple steps.
- 01
Bring shoppers into WhatsApp
Start from a campaign or an existing customer relationship.
- 02
Guide the purchase
Help customers discover products, answer questions, request payment, or reach a specialist.
- 03
Continue after the sale
Share updates, provide support, collect feedback, and send relevant future campaigns.
Where to start
Use it for the WhatsApp work your team handles every day.
- Product and catalogue campaigns
- Cart and product-enquiry follow-up
- Order updates and support
- Payment requests
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Ready to make WhatsApp easier for your online store?
Start your 7-day free trial, or book a demo and we’ll show you how Automate Chats fits your team.